ESM: How to Create a Consistent Service Catalogue to deliver an Optimal Employee Experience

Departing from customer real-life examples, Eric Pretty, Inspire Principal Executive Strategist, provides an overview of our customers’ most frequently requested enterprise services and demonstrates how to establish a consistent service catalog that serves your entire organization (IT, HR, Finance, Legal, Procurement, Workplace, etc.). Webinar participants will understand how to take full advantage of the synergies created among these and as a result, be able to optimize their individual Enterprise Service Management journey on the ServiceNow platform. This webinar targets ServiceNow platform owners / Heads of ServiceNow Centers of Excellence as well as those responsible for the delivery of shared services. The webinar is moderated by Alain Badoux, Area VP Alps-CEE.