How does your new‑hire onboarding experience live up to the modern, consumer‑like expectations of the next‑generation workforce? Do new hires still need to print, sign, scan, and email the job offer back to HR? Or the all too common–does the new hire show up on the first day only to find that everything they need has fallen into a cross‑departmental black hole between HR and IT? If this sounds familiar, then it's time to rethink the new‑hire onboarding experience. Learn how American Express Global Business Travel transformed HR service delivery for new hires by placing them at the center of the new onboarding experience.
Join this webinar featuring Greg Scholz, VP, HR operations, Daniel Komar, Service Delivery Analyst, and Poonam Dasani, Service Delivery Manager, all from American Express Global Business Travel, as they share how to streamline cross‑departmental onboarding processes and new‑hire service delivery by complementing Workday HCM systems with ServiceNow.
In this webinar you'll learn:
- How to use your HR Service Delivery model for onboarding
- How to improve coordination between HR and IT for cross‑departmental processes
- How to use enabling technology like ServiceNow for all onboarding processes & workflows
- How to ensure employees' satisfaction from their first day