OPEX Slayer: Automate IT service requests with IntegrationHub
Virtual Agent combined with back-end Now Platform workflows can automate up to 80% of high-volume, high-cost service requests like password reset, client software distribution, and system access to drive huge OPEX savings and unlock IT fulfiller productivity.
Advance from front-end automation in Virtual Agent to end-to-end automation to drive down service delivery OPEX, reduce mean time to repair and handle increasing ticket volume without hiring more staff.
Plus, we’ll show you how to apply Clustering Analytics to identify your highest ROI requests and incident automation opportunities, then use IntegrationHub and Flow Designer to automate quickly in a low-code environment.
- Martin Barclay, director of product marketing, Now Platform, ServiceNow
- Patrick Beauchemin, advisory solution architect, IT Transformation Practice, ServiceNow