Lösungen

  • Produkte
  • Anwendungsfälle
  • Branchen
  • E-BOOK
  • 3 Strategien für Ihre Innovationskraft
  • Erfahren Sie, wie Sie mit künstlicher Intelligenz Ihre Kundenerfahrungen transformieren können.
  • E-BOOK
  • 5 Schritte zur Transformation
  • Eine proaktive, vernetzte Kundenerfahrung ist in der Finanzdienstleistungsbranche sehr wichtig.

Plattform

  • BERICHT
  • Gartner ernennt ServiceNow zum Marktführer
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Kunden

  • KUNDENERFOLGE
  • Wir brauchen Champions!
  • Nutzen Sie unsere Tools und Ressourcen, um ServiceNow effektiver in Ihr Unternehmen zu integrieren.

Mehr erfahren

  • EVENT
  • Knowledge 2019
  • Es wird Zeit für die nächsten Schritte! Erfahren Sie in Las Vegas vom 5. bis 9. Mai mehr.
  • Services Partner

    registered
  • Technology Partner

    bronze
  • Sales Partner

    registered

About b-rightsource GmbH

b‑rightsource is a Swiss based company that has a 360° view on Service Management. We develop ServiceNow Scoped Applications, implement and customize your ServiceNow environment and help you to design and establish processes, roles and governance models for optimizing your Service Management. Our best practice approach allows a fast implementation and frequently helps our customers not to invent the wheel again. We accompany you with your transformation processes for implementing or optimizing your Service Management. We have an in‑depth knowledge of business processes and are able to transform business requirements into Service Management solutions. Our custom developed applications combine your SAP support processes with your IT Service Management.

NUMBER OF CERTIFIED PROFESSIONALS:

  • ServiceNow Certified Application Developer: 2

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 9.5 out of 10 from 4 Responses CSAT icon

X

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: EMEA
Countries: CH ‑ Switzerland

For more information, check out the b‑rightsource GmbH website or contact info@b‑rightsource.com

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.