When a new demand request is submitted, all stakeholders impacted by the demand are automatically populated into the demand stakeholder list, ensuring that the right people validate the associated business cases. Additional stakeholders can be added or removed manually.

Timeline visualizations provide a high‑level view of strategic and operational activities over time. The demand backlog is an interactive visualization that shows all current demand. The backlog provides different views and the ability to filter requests by portfolio, or view them as a list.

Bubble charts are useful for comparing demand requests based on common metrics such as risk rating, return on investment, and cost. They are dynamically updated as requests are created and assessed. 

Records are plotted on the chart so viewers can quickly compare scorecards for each request. The charts are configurable, with advanced filtering to analyze the data.

The ServiceNow Service Catalog provides the front door to IT, enabling the business to submit ideas via a centralized location. This also allows IT and requesters to track the status and progress of all demand requests across the enterprise.

Build custom metrics and process flows for demand based on individual departmental needs. A request that falls into a specific category can automatically launch an approval process, based on specific requirements from the business or department.

Alerts and notifications throughout the process can inform IT and key stakeholders at each stage.