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Gain operational efficiency with AIOps

Deliver high-performance business services with visibility and AIOps

Leverage AIOps to gain visibility, manage service health, and optimize your digital assets and services.

Go beyond “lights-on” with an intelligent operations experience driven by artificial intelligence.

Our AIOps capabilities helps you deliver business service health. Gain visibility across your infrastructure and applications. Optimize spend on cloud usage and software licenses.

Gain end-to-end visibility of your IT estate

See how Symantec uses ServiceNow AIOps to enhance visibility and improve employee experiences.

Deliver business service health with AIOps

See which services are impacted and significantly shorten mean time to resolution (MTTR) with real‑time analytics, machine learning, and automated remediation.

Take control of spend and governance

Manage cloud resources to meet the budget and compliance requirements of your organization. Reduce software spend and minimize software license risk.

Go beyond legacy tools with AIOps

Use advanced technology across IT operations to deliver high‑performance services that create amazing experiences throughout the enterprise.

Gartner Report

“Having multiple monitoring tools often inhibits the collaboration that is critical to resolving problems quickly. This research explains how I&O leaders can use AIOps tools to provide a consistent view of monitoring data to improve collaboration and resolution times.”

Gartner Use AIOps for a Data-Driven Approach to Improve Insights From IT Operations Monitoring Tools

Don’t just take our word for it

See how companies like yours have created an end-to-end AIOps experience.


Raymond James reduces risk

Single system of record accelerates data gathering from weeks to near real-time.


CHS saves millions

Taking control of software assets results in license true-up cost savings of 40%.


TransAlta transforms IT

Shift from silos to service-oriented delivery results in 80% fewer outages.

Solutions for more agile, efficient services and software

Gain visibility with ITOM

IT Operations Management (ITOM)

Make IT a proactive business partner. Get visibility, health, and optimization for your digital services.


Software Asset Management (SAM)

Take control of licenses by procuring, managing, and optimizing software needs aligned with the business.

ServiceNow IT Service Management

IT Service Management (ITSM)

Consolidate legacy systems to elevate the service experience, increase productivity, and achieve new insights.

Now Platform

Now Platform

The foundation for AIOps, ServiceNow solutions, certified partner apps, and custom app needs.

Join us at a live event


Now at Work coming to you

Join a global event near you to unlock the power of modern digital workflows.


The Future of Work is now

Discover new ways to inspire innovation at this engaging ServiceNow event.

Featured Resources


AIOps is better with a healthy CMDB

Learn the secrets of successfully deploying a healthy CMDB to increase operational efficiency.


Leveraging AIOps to Reduce Service Outages

Join this session to hear how to employ an AIOPS approach to help your organization reduce service outages.


Transform IT with AIOps

Watch this webinar to hear how Thames Water unlocked productivity and moved from reactive to predictive workflows


Why ITSM, ITOM, and AIOps Belong Together

A unified approach to IT improves operational efficiency with historical context from ITSM, artificial intelligence with AIOps, and a proactive approach with ITOM.


Keep pace with AIOps

Once a buzzword, AIOps has become table stakes for IT operations. As the technology continues to evolve, how does IT keep up with the pace of innovation?

Talk to an expert

Gain full visibility into your software and IT assets. Resolve issues faster with service-level intelligence through machine learning. Deliver high-performance services.

Explore more:    ITSM  Customer Service

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