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Deliver a next-generation employee experience

Discover how top global companies are transforming the digital employee experience.

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Employee Experience

Provide consumer-style service at every stage of the employee journey

Unlock enterprise-wide productivity and meet the expectations of a modern workforce. Make it easy for employees to get the services they need.

Make it easy for employees to get service

Give anytime, anywhere access to services from any department. Guide employees with intelligent, automated answers to simplify any process.

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Create digital workflows across people and functions

Replace manual, siloed processes and paperwork with digital workflows for frictionless experiences in onboarding and other life events.

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Unlock productivity across the organization

Expedite service while driving costs down with a purpose‑built platform. Get ahead of issues and drive improvements with visibility into workforce needs.

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Per Gartner Report,

Gartner Market Guide for Integrated HR Service Delivery Solutions
The effective deployment of integrated HR service delivery tools will help reduce HR administrative costs (by up to 30%)…

Gartner, Market Guide for Integrated HR Service Delivery Solutions, by Melanie Lougee, Ranadip Chandra, Mike Burden, 26 October 2017

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Don’t just take our word for it

See how others have turned employee experiences into a competitive advantage.

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CONSUMER

General Mills transforms HR

80% of cases resolved via self-service with a new global employee experience.

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HEALTHCARE

Magellan Health's winning Rx

HR deflects 70% of cases and is creating the workplace of the future.

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See Case Study
INDUSTRY

HD Supply empowers associates

Self-service and automation unlocks 43% of workforce productivity.

See Case Study
See Case Study
TECHNOLOGY

Hitachi Vantara automates

Next-generation services deliver a great employee experience with 33% less work.

See Case Study

Solutions that boost employee satisfaction

HR Service Delivery

Eliminate frustration and improve employee engagement satisfaction with efficient, intelligent HR services.

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IT Service Management (ITSM)

Consolidate legacy systems to elevate the employee experience, increase productivity, and achieve new insights.

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Now Platform

The foundation to build additional services that deliver seamless, consumer-style employee experiences.

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Join us at a live event

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CONFERENCE

HR Tech Conference & Expo

Join us in Las Vegas to discover best practices for transforming your employee experience with service.

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Register Now
CONFERENCE & EXPO

UNLEASH: May 14-15

See how we can help you apply the right employee solutions to transform your organization.

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See Schedule
WEBINAR

Live Product Demos

See live demos of key factors for building effortless employee experiences that improve job satisfaction.

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CONFERENCE

Knowledge 2019: May 5-9

Join us in Las Vegas to get inspired by ServiceNow visionaries, customers, and partners.

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Featured Resources

Download Guide
ANALYST GUIDE

Gartner: Integrated HRSD

ServiceNow checks all boxes in Market Guide for Integrated HR Service Delivery.

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Get Ebook
EBOOK

Making it #EasyForEmployees

Best practices for transforming the employee service experience.

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Download Now
WHITE PAPER

The future of HR shared services

How emerging technologies will power the future of HR shared services.

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Watch Now
WEBINAR

Dell's HR Transformation

82% of issues are resolved via chat with 5X volume and 98% satisfaction.

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Talk to an expert

Companies that invest in the employee experience are more often noted as the best or most innovative places to work and have four times higher profit per employee.*

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* The Employee Experience Advantage, by Jacob Morgan (Wiley, 2017) HBR

 

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